Security Policy
Effective Date: June 06, 2025
Operated by: USCIS Official Translation
Website: https://uscisofficialtranslation.com
1. Our Commitment
We handle sensitive personal documents (e.g., certificates, IDs, academic records). We take security seriously and use practical safeguards to reduce risk.
2. How We Protect Your Data
We use measures designed to protect your information, including:
- Encryption in transit (HTTPS/TLS) when you use our website
- Encrypted storage for files and records where feasible
- Access controls (only authorised staff/contractors can access order files)
- Confidentiality obligations for staff/contractors handling documents
- Least-privilege approach (access limited to what is required to perform work)
- Operational controls to reduce unauthorised copying/sharing
3. Payment Security
Payments are processed via secure, industry-standard payment providers. We do not intentionally store full card details on our servers where payment processors handle those details.
4. Data Handling Practices
- Uploaded documents are used only to fulfil the requested service.
- We do not share documents with third parties except as required to deliver the service or comply with law.
- We take steps to limit retention and access based on business and legal needs.
5. Incident Response
If we become aware of a suspected security incident affecting personal data, we will:
- investigate and take steps to contain and remediate,
- notify affected users and/or relevant authorities where required by applicable law.
6. What You Can Do
To help keep your account and documents safe:
- use a strong password (if an account is enabled),
- avoid sharing order emails or login details,
- contact us promptly if you suspect unauthorised access.